Scope of Service

Adviser Disclosure Statement:

Robert Huggins

I am a Financial Adviser and I am giving advice on behalf of HSIB Ltd.

Please refer to the HSIB Ltd Public Disclosure Statement for the primary disclosure statement.

My details are as follows:

Nature and Scope of the Advice

I will only provide you with financial advice about General Insurance, from a wide range of New Zealand based and overseas providers.

When providing you with financial advice I will consider:

1. your goals and priorities;
2. insurance products that you currently have;
3. insurance products that you don’t have;
4. your budget and/or financial position;
5. your risk appetite; and
6. risk management techniques.

If I recommend changing any insurance products you currently have, I will notify you of the important differences and benefits between them.

I specialise in commercial liability, stock and property risks, small / medium business risks, domestic risks, and can also provide advice on other risks within the Fire and General Insurance space. If I am not qualified or do not have skill and experience in a risk to which you require advice on, I will advise you and may refer you to suitable professional.

Reliability History
Neither Folio, HSIB Ltd nor I, have been subject to a reliability event. A reliability event is something that might materially influence you in deciding whether to seek advice from me or from HSIB Ltd. As an example, it would include legal proceedings against me, or if I had been discharged from bankruptcy in the last four years.

Fees, Expenses, or Other Amounts Payable

If you decide to proceed with my financial advice, and I assist in arranging insurance on your behalf, there may be a fee associated with implementing this advice. While I cannot provide an exact estimate of this fee at this moment, I will clarify and confirm it within my recommendation.

This fee will be clearly delineated on the final invoice, which you will be required to settle by the specified due date. Alternatively, if you opt for a Premium Funding arrangement, it can be included in the monthly instalments facilitated by the Premium Funding company if such an arrangement is made.

It’s worth noting that in some cases, there may be additional fees unrelated to my financial advice, such as credit card fees. If such fees apply to your situation, I will detail them in my recommendation.

A comprehensive breakdown of all fees will be provided in the final Disclosure information, which will accompany your invoice for your reference and transparency.

Conflicts of Interest and Incentives

When arranging insurance, providers may pay us a commission based on the Company Premium and Natural Disaster premium (if applicable).

Generally, commissions typically vary within the range of 10% to 30% of the company premium for the majority of insurance products, and they typically fall within the range of 5% to 10% of the Natural Disaster premium. The precise commission amounts will be disclosed to you once I have identified the specific insurance products and providers that I am recommending.

Your information

The information we have discussed is documented in written form. If you would like to receive a written copy, please inform me, and I will gladly provide it.

Complaints Handling & Dispute Resolution

Should you wish to make a complaint, in the first instance let me know, and I will try to resolve your complaint to your satisfaction.

For more information about our internal complaints process, please refer to our Complaints and Disputes process here.